Is the Shop Open?
Supreme Littleness Designs is a sole trader
operation. Much as Michael would like to keep the
shop open 24/7 as the shop was for the first four
years of trading, time to process orders is limited. If
the PayPal buttons are not showing, the shop is
closed. Updates are available on the FaceBook Page.
Meanwhile, as you hold on to your money, feel free to
browse the pages of designs and plan your next order.
If any PayPal buttons are showing, those items can be
ordered until a quantity of orders are taken and then
the shop will close until these orders are processed.
Ranges are continually being added! Check out the
Supreme Littleness Designs FaceBook Page and keep
updated on the newness as it is released!
Ordering Designs
Online payments are made via PayPal.
Please be sure to read details of post and packing
charges before placing an order.
Supreme Littleness Designs is a sole trader
operation. It’s just Michael.
NO STOCK IS KEPT. EVERYTHING IS CUT TO ORDER.
So, please, factor that in when ordering and when
expecting an order to arrive.
Confirmation emails are not sent out in addition to
the official PayPal receipt that all orders made
through PayPal receive. Priority is given to
processing orders, working on new designs and
fulfilling custom designs, and especially to getting
orders out as soon as is possible. Ideally, a customer
will receive an email when an order is dispatched
but the main concern is to email assembly
instructions and advice to those who need them.
Returns & Replacements
Supreme Littleness Designs will try to ensure that all
products are properly checked before posting.
According to Distance Selling Regulations, customers
have the right to cancel orders without giving a
reason.
If you are unsatisfied with your purchase, please
inform Supreme Littleness Designs within seven
working days of receipt of the order. Goods in
saleable condition can be returned at the cost of the
customer for a full refund less ‘shipping costs’.
The customer is responsible for the costs incurred in
returning items, except in cases of faulty, damaged
or wrongly supplied goods. A deduction shall be made
from the refund of any direct cost of collecting the
goods. The goods must be returned in the condition
that they were first supplied. The customer will be
refunded within 30 days of cancellation.
Missing items, damaged goods or any other disputes
should be reported either by email or by post within
seven working days of receipt. The items may be
returned for a full refund (including postage) or
replacement. Supreme Littleness Designs will make
every effort to replace damaged goods but if
replacement is not possible, or if an order is
cancelled for any other reason, Supreme Littleness
Designs’ only obligation shall be to refund the full
purchase price of the item(s).
Post & Packing Charges
Be sure to read the above note before ordering bases
and/or magnets.
UK :
Orders of £5 and under: £2.00
Orders of more than £5 and under £20: £2.50
Orders over £20: £3.50
Orders are always sent First Class inland if the cost is
equal to the rate charged. Otherwise orders are sent
Second Class.
Outside UK :
International orders are shipped at cost. It won’t cost
you more or less than the cost to ship.
Your order will include shipping at the UK rate. Once
your order is cut and weighed, you will be invoiced for
the outstanding amount to ship to your country.
Payment must be made before the order is
dispatched.
Orders are always sent Air Mail as standard. Customers
outside Europe can have their order sent by Surface
Mail at a cheaper rate. Please request this by email as
soon as possible after ordering.
Air Mail
Europe delivery aim: 3-5 working days
Worldwide delivery aim: 6-7 working days
Economy
Delivery aim: from 2 weeks
IMPORTANT NOTE WHEN ORDERING
MAGNETS AND BASES
Magnets and bases can be heavy and more
expensive to deliver than more expensive
items such as model kits. Orders that include
magnets and/or bases are subject to post and
packing/shipping charged at cost. If this is
over the normal postage charge, customers
will be billed the excess. This is more likely
with larger orders and especially to outside-
UK. However, the cost charged will not cost
more than the post and packing cost to send.
Supreme Littleness Designs
FaceBook Page
Assembling Texturing Painting
Michael’s PROJECTS BLOG